We are thrilled to have been crowned ‘Best Hotel’ at the Love Newmarket’s recent BID Business Awards 2019.
Our category was made up of six local hotels and we are thrilled to be adding another accolade to our collection!
The Love Newmarket BID Business Awards aim to celebrate Newmarket businesses, whilst showcasing what the town has to offer. The Awards opened for entry in November 2018 and local companies were invited to put themselves forward. Following the nomination process, Bedford Lodge Hotel & Spa was then assessed through a mystery shopper style visit and was judged on the level of service provided. Each entrant was given a score based on this assessment and Bedford Lodge Hotel & Spa scored highest out of its six local competitors.
Noel Byrne, Chief Executive at Bedford Lodge Hotel & Spa, said: “Offering exceptional service is something we pride ourselves on at Bedford Lodge Hotel & Spa and it is fantastic to have this recognised by the Love Newmarket BID Business Awards. Everyone in the team works hard day in and day out to ensure that our customers have the best experience – whether they are a guest in the hotel, a diner in the restaurant, or a visitor to our award-winning Spa. We are all looking forward to an evening of celebrations following this achievement!”
Established in July 2016, the Love Newmarket Business Improvement District (BID) aims to be a creative and progressive organisation run for local businesses by local businesses. The initiative works in a defined area of the market town with the aim to improve the local trading environment and identify projects to help develop the town centre.